Privacy policy

Draft for review by Prestigious Homes Limited and its legal adviser before publication.

What we collect

When you send an enquiry, request a viewing or request a callback, we collect the name, phone number, email address (optional) and message you give us. If you chat with our website concierge, we keep the conversation so our team can follow up and improve the service.

How we use it

We use your details only to respond to your request, arrange viewings and calls, and manage our relationship with you. We do not sell your information.

The AI concierge

Our concierge is an automated assistant and can make mistakes. Please do not share card or bank details in chat. Anything it tells you about prices, availability or contracts is confirmed by our team.

Retention and your choices

We keep enquiries for as long as needed to serve you and meet legal obligations. To ask for access to, correction of or deletion of your information, contact us at info@prestigioushomeslimited.com.